What is the Divasty Shipping Policy?

 Wе mеаn to dispatch аll rеԛuеѕtѕ inside fеw buѕіnеѕѕ days from when the оrdеr was рlасеd. Ordеrѕ are not ѕhірреd оr dеlіvеrеd оn wееkеndѕ оr public hоlіdауѕ. All orders that are been purchased within  Australia, shipping would be free and it take (12 to15) business days to receive the product. Also, if you order over $200  worldwide shipping is free for quick or express delivery

 Express service is available which takes (4 to 6) business days to receive product and this will incur extra charges. 

 Click here to learn more about shipping policy.

  

Why Do I Need to Open A Divasty Account?

 

 As a member, you will enjoy the following benefits:

 

  • Check the status of your orders
  • Check out faster during a purchase
  • View your previous orders
  • Save any additional shipping addresses
  • Change your account details

 

If I Create An Account Will My Personal Data Be Protected?

 

 Absolutely! We are fully compliant with the Privacy Act in Australia so you can always be sure that your personal data is safe with us.

 

What If I Forget My Password?

 

 Simply click here and enter your email. We’ll send you a new one right away!

 

How Do I Know If My Order Has Been Successfully Completed?

 

 Upon the successful completion of your order you will receive a confirmation email. However if you do not receive any, do proceed to check your spam or junk folder. If you still can’t find any email from us, kindly contact our Customer service.

 

What Are Your Payment Options?

 When shopping at Divasty.com, you can decide to pay securely in advance through the following payment options:

 

  • PayPal
  • Credit/Debit Card

 

Are My Credit or Debit Details Saved?

 

 No, none of your payment details is saved.

 

 

How Do I Return Or Exchange An Item?

 To return a garment, you can reach out to the Divasty team via email to submit your claim. Upon review of your claim and confirmed as valid, you will be asked to send the item back to us.

Click here to learn more about Returns Policy .

 

What is Promo Code?

 

 This is a series of numbers and letters which allows you to save a specific percentage or discount off your purchase when included at your shopping cart.

 

I Forgot to Add My Promo Code to My Order, Can It Still Be Applied?

 

 No, it can’t. Promo codes are only to be applied at the time of purchase and not after.

 

How Can I Update My Profile Detail?

 

 To update your profile details you must first be signed in to Divasty. Then proceed to ‘My Account’ tab to change your preferences, reviews as well as details.

 

I Have Forgotten My Password, What Do I Do?

 

 On your sign in page, you will find a clickable “Forgot Password” link. Click on this link and provide your email address on the new page. A new password will be sent to your email in little time.

 

I Don’t Want to Receive Emails

 

 The best deals and other information or updates on Divasty can only be best communicated to you via email. However if you wish to unsubscribe from email, then after signing in you can proceed to the “My Account” tab under “My Preferences” option to unsubscribe. We won’t be able to offer you exclusive deals and upcoming promotions since we are no longer allowed to get in touch with you - we always want to stay connected.

What is the Divasty Shipping Policy?

 Wе mеаn to dispatch аll rеԛuеѕtѕ inside fеw buѕіnеѕѕ days from when the оrdеr was рlасеd. Ordеrѕ are not ѕhірреd оr dеlіvеrеd оn wееkеndѕ оr public hоlіdауѕ. All orders that are been purchased within  Australia, shipping would be free and it take (12 to15) business days to receive the product. Also, if you order over $200  worldwide shipping is free for quick or express delivery

 Express service is available which takes (4 to 6) business days to receive product and this will incur extra charges. 

 Click here to learn more about shipping policy.

  

Why Do I Need to Open A Divasty Account?

 

 As a member, you will enjoy the following benefits:

 

  • Check the status of your orders
  • Check out faster during a purchase
  • View your previous orders
  • Save any additional shipping addresses
  • Change your account details

 

If I Create An Account Will My Personal Data Be Protected?

 

 Absolutely! We are fully compliant with the Privacy Act in Australia so you can always be sure that your personal data is safe with us.

 

What If I Forget My Password?

 

 Simply click here and enter your email. We’ll send you a new one right away!

 

How Do I Know If My Order Has Been Successfully Completed?

 

 Upon the successful completion of your order you will receive a confirmation email. However if you do not receive any, do proceed to check your spam or junk folder. If you still can’t find any email from us, kindly contact our Customer service.

 

What Are Your Payment Options?

 When shopping at Divasty.com, you can decide to pay securely in advance through the following payment options:

 

  • PayPal
  • Credit/Debit Card

 

Are My Credit or Debit Details Saved?

 

 No, none of your payment details is saved.

 

 

How Do I Return Or Exchange An Item?

 To return a garment, you can reach out to the Divasty team via email to submit your claim. Upon review of your claim and confirmed as valid, you will be asked to send the item back to us.

Click here to learn more about Returns Policy .

 

What is Promo Code?

 

 This is a series of numbers and letters which allows you to save a specific percentage or discount off your purchase when included at your shopping cart.

 

I Forgot to Add My Promo Code to My Order, Can It Still Be Applied?

 

 No, it can’t. Promo codes are only to be applied at the time of purchase and not after.

 

How Can I Update My Profile Detail?

 

 To update your profile details you must first be signed in to Divasty. Then proceed to ‘My Account’ tab to change your preferences, reviews as well as details.

 

I Have Forgotten My Password, What Do I Do?

 

 On your sign in page, you will find a clickable “Forgot Password” link. Click on this link and provide your email address on the new page. A new password will be sent to your email in little time.

 

I Don’t Want to Receive Emails

 

 The best deals and other information or updates on Divasty can only be best communicated to you via email. However if you wish to unsubscribe from email, then after signing in you can proceed to the “My Account” tab under “My Preferences” option to unsubscribe. We won’t be able to offer you exclusive deals and upcoming promotions since we are no longer allowed to get in touch with you - we always want to stay connected.

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